We chose this cruise because of the cost. It was a good deal. Maybe that was our firs mistake. The embarkation was disorganized; you didn't know what line to stand in. Next, the Windajammer Buffet was terrible. Rice and beans, hash, mashed potatoes were the first things that greeted you. Kids picking at the buffet, dropping food. As we walked down our corridor on the 7th floor, every single day there was maid carts in the way, discarded room service glasses and trays left for hours, vacuum cleaners in the aisle, even had to get out of the way of the staff vacuuming in front of the elevators. There was a bad smell in the corridors, couldn't identify it. This cruise was based out of Puerto Rico. We were told by other cruisers that residents of Puerto Rico got an insanely low cost to be on this cruise and we were definitely the minority. I believe the cuisine was catering to these folks. I will say, however, that Giovanni's Table was outstanding both nights we were there. Only good food on the cruise. Even the Dining Room food was sub par. Won't ever leave out of Puerto Rico again.