Ovation of the Seas Review
Rating by category
Additional details
We had a buy one get one free with a bulk-booking company in Perth and have sailed with RCL 3 times before but this made us wonder why they even bothered. We heard from other passengers there was a problem with 150 employees from the very beginning who were unsuited when it came to employing them, so it was always going to be short staffed but people sailing from Singapore got the brunt of it. The staff worked very hard in difficult circumstances and you have to applaud that, however some were also still learning on the job. This was not up to RCL's usual standard and any first-timers will not be sailing with them again - unless you have kids perhaps. We had a good time but would agree with the following:
1. Check in was appalling - they ran out of seapass cards.
2. Cabin door to balcony creaked all the time ship was moving, woke you up.
Cabin Review
Deluxe Ocean View Stateroom with Balcony
Cabin was lovely and spacious, clean, steward went out of his way to oblige. RCL would do well to provide more amenities in bathroom. Tea making facilities was a nice touch and fridge useful. However we were so far away from everything we postponed going back to the cabin as it took so long to get there. Beds were very hard.