Our late March cruise to Hawaii aboard the Golden Princess with another couple proved to be both the best and worst shipboard experience so far.  The Golden was due for renovation two weeks after we returned to our point of embarkation in Los Angeles, but the facilities were in full operation.  Our deluxe ocean view stateroom was roomy enough for my husband's power wheelchair to get around all corners and the patio was enticing.  We noticed dozens of other non-ambulatory passengers with walkers, canes, and wheelchairs on board, so we expected the staff to be ready and willing to assist.The Golden's doors on the main deck with two swimming pools and the buffet Horizen dining room were a hazard for a wheelchair user unless a third person was available to hold one of two heavy manual door open, and a crew member was not always around to assist me.More alarming were the slippery metal ramps with sharp edges that were placed for access from our stateroom to the patio.  I slipped and fell and demanded a wood ramp that was more even and less treacherous.  But they did not bother to change all such ramps in rooms for the disabled, and our neighbor was thrown from his chair when his wheels slipped.We enjoyed the indoor pool, which a paraplegic could manage OK, although there was no pool lift in operation for someone without upper body strength.  The gym had good equipment and great views, yet an appointment with a staff member to help my husband on and off machines went awry when he passed us on to another person who simply helped once and then left.Worst of all, our fixed-seating dining room aft was the farthest one from our stateroom.  Because the Golden's hallways were cluttered with cleaning materials, we had to take an elevator up to the fourteenth floor or down to the seventh and traverse the ship from fore to aft, then take another bank of elevators to the dining room.  There were only two such elevators for the dining room deck, which had no restrooms.  These elevators were first come, first serve and when one elevator opened, the other reversed and went back up to the eighteenth deck!  Thus, it took disabled passengers up to 40 minutes before or after dinner to access an elevator.  For two nights I organized all passengers so that disabled travelers were admitted to elevators and the ambulatory walked up one set of stairs to the full bank of elevators.When we and our inlaws complained at length to the purser, and offered five options to remedy the problem, we did not get a response until after a second meeting with a higher-up.  The staff then manned and organized the elevators for two nights.  The last night they were absent checking luggage before debarkation day.  The other twelve nights were difficult.Worst of all, we were informed that although the Golden was going into drydock soon for extensive renovations, they had no plans to solve the elevator access problem to the dining room, even though they did plan to expand the casino.Follow up letters to Princess Cruise Lines were also met with a bland reply.  Our neighbors said they would never book Princess again, and although we liked the ship otherwise, we have decided to avoid it as well.  Bottom line:  disabled passengers beware!