This review is mostly negative. However, it is important to point out that we really enjoyed sitting on our balcony, some of the island visits, the spa and the Sanctuary. We also enjoyed exploring the ship and a few of the on board events we attended. Both of us had never been on a cruise and wanted a relaxing experience after and long hard year. We both experienced things that disappointed up greatly. Nevertheless, there was enough "good" to make it overall a good vacation. The overall sense we had was that we were cattle being herded around by overworked Princess employees on a somewhat run down ship. There was little attention to detail and we found the level of basic courtesy and varied greatly from employee to employee. We also had the distinct impression that Princess employees were required hard sell us on overpriced services every chance they could. Some examples of our experience include:We had problems with the Boston to Brooklyn transfer purchased through Princess. When we addressed it on the trip, we were told that they had nothing to do with the transfer companies. Twice we confirmed that champagne and a cheese plate would be waiting in our room upon arrival. The cheese platter looked like it had been sitting there for hours and there was no champagne. It took a few phone calls to get it delivered. This was all pre-paid.Our sheets had holes (looked like cigarette burns).The deck furniture was covered in paint and had cigarette burns.Some of the staff were downright unhelpful, snotty and dismissive. They seem completely worn down and unempowered to do anything but the minimum.  I had people telemarketing me from the spa on two occasions during our trip. I thought this was a complete invasion of my privacy onboard. Also after lunch one day, in the Coral Dining room, the table had to politely sit and listen to the waitress's spiel on signing up for wine tasting. Often the woman's rooms in the public areas looked like they had not been serviced in a while (overflowing trash cans and messy sinks) and often some toilets were out of order.Sometimes, when in the buffet area, workers would stand around talking while we sat waiting for drinks and silverware. Other times they were very good. Often, the more desirable foods in the buffet, i.e. shrimp or flan ran out after an hour or so after opening with no more to be had. When I asked, I was told there was no more.We were bumped from Bermuda cave tour with no notification. The girl at the excursion desk blamed it upon the fact that we booked it through the Princess website and expressed no remorse or took any initiative to correct the situation. When exiting the ship at a port, they stopped letting people off due to scanning equipment problems. The lines were backed up the stairs and people on elevators could not even get off. Also, it was very hot in that area. We waited in line for 20 minutes or so and then finally gave up. Besides the fact this seemed like a safety issue, I found it very characteristically inconsiderate of Princess not to send someone out to the hoards of people jammed together to explain what was happening. I might add they did have staff there to sell us things while in line.The lack of dress code enforcement bothered us. We saw people in the dinning rooms in t-shirts on formal nights. We were told men were not allowed to wear shorts in the dining rooms but it seems this was not enforced either.My boyfriend had his finger stabbed by a big staple sticking out of the back of a deck chair.  One morning our coffee and tea carafes arrived with dirty sticky god knows what all over them. It was unbelievable that anyone would deliver food to our cabin in this state. I think this reflects the overall standards of Princess.  Often, we would sit at a table in a lounge or somewhere and the table would be sticky with drink residue from the night before. This example may seem minor but it demonstrated the overall lack of attention to detail.We found the staff at the Customer Service desk onboard to be Princess mouthpieces of nothingness. The couple of times we approached them, we got either excuses or indifference. Again, it seemed they were worn out from hearing about problems and did not seem to have any power or will to do anything.Many people had told us that cruising is great and the staff and services are above average. We found the opposite. A few times, something unpleasant would happen and we would look at each other and ask "Is it us? Are we too picky? Are our standards too high?" I don't think that was the case. There were just too many things we noticed or experienced that were just not right. I have traveled to many parts of the world. I have stayed in very nice hotels and very simple hotels. I have a lot to compare to this cruise. What I experienced on the Caribbean Princess was a disappointment. Even if one's accommodations are not 3, 4 or 5 star, I do expect cleanliness and respectful treatment as paying customer. I don't blame the workers for anything. These problems come from the top. I believe that Princess (and maybe other cruise lines also) are cutting expenses, not maintaining quality service and worker training, overworking their people, and just accepting that there will be a percentage of unhappy customers. They seem to be going for quantity over quality. I predict that this practice will catch up with them and sales will go down as the word trickles out that cruising is not a quality experience.