We were so excited to be taking a 17 day cruise in Australia but the disappointment started before we left the USA. We chose "My Time Dining" (hint: NEVER DO THIS) and made reservations on-line for all 16 nights. About 3 weeks before we left the reservations for 2 of the 3 in our party were cancelled without any notice from RCL. Apparently they felt it appropriate for my wife to dine alone every night. After a few calls I was able to re-establish the reservations, They tried insisting that my requested time was no longer available. Needless to say, I was not happy and they finally relented and gave us the requested times.

While we encountered MANY disappointments, the staff were NOT one of them. Our cabin steward, waiters,bartenders and casino employees were FABULOUS. RCL should be glad they have employees that care about their customers because I am beginning to question if management does.

Dining was a disaster virtually every night. We had a 6:30 PM reservation every night. Many nights that was inexplicably changed on the slip delivered to our stateroom. Often to 6:15, then we were told we were late when we arrived at 6:30. Note, no one could/would explain why the time changed or why we weren't given some notice. The Maitre d was rude and insisted that we abide by the time assigned. Read more