We chose this cruise to experience the new, beautiful Koningsdam! The ship was beautiful with lots of open seating and excellent music venues! The theme of the ship is music since all of the decks had a name associated with music. I have taken over 20 cruises, but never on HA. The age was varied and a little younger, probably because it was a short cruise. The staff was very nice, but the Captain had no presence other than the mid day update. No captain party or night, no champagne toast to celebrate the maiden US voyage.

We had anytime dining and we're seated within 5 minutes every night. The service and food went downhill after that. The first night we waited 20 minutes before we ever saw our waiter. The soup was tempid at best. After 1 hour the entree arrived COLD. the maitre D apologized and advised us to order our food hot! Really? That's crazy. The next night I ordered my food hot and it was fine. The next night I didn't order it hot and I had to send it back. On the positive side, breakfast in the dining room was outstanding with the BEST and most varied menu! Great experience with room service too!

We chose an inside cabin because I like it dark for sleeping. I must admit I didn't pay a lot of attention to the sq footage, but the room was VERY small. Looking back HA provided a range for the sq ft and ours was microscopic! There was no chair in the room, so room service was a bit challenging! Read more