This was our first river cruise. We are avid ocean cruisers and have done 55 cruises to date. We have been many times to Shanghai and a couple of times to Beijing over the years. We wanted to see more of China, as it is a vast country that can only be seen by visiting inland. We decided on Viking Cruises because it is a brand that we had heard a lot about.
The Viking customer service we received in the UK was professional and responsive. The booking process was very easy. All the details regarding the cruise and obtaining the Chinese visa was sent on time.
However, the information we received before booking the cruise was ambiguous and unclear.