Booked this cruise for myself , my wife, and our son who celebrated his birthday while on the cruise(27th birthday). I have been on one other cruise with NCL in 2012. Since then we have gone on Carnival and from now on we continue on Carnival. Crew was not interested in customers. Pool service was rude and dining room staff very unorganized or under staffed and food was sub-par. Best food was from buffet. Birthday night, it took an hour to get to the entrée, and only got it then after asking about it a few times. When food arrived it was not good at all. Mgt. seemed only interested in older, wealthier clients. Will not use NCL again. Housekeeping was nice, but rest of ship acted like everyone was a bother! I realize that this was the second cruise after re-positioning from Europe, but crew with the exception of a couple of bar tenders and housekeeping were just unpleasant.