After a savvy cruiser told us one of her favorite cruise line was Regent, we decided to give it a try. Probably I overhyped myself to a level that was hard for Regent to fulfill. But upon further pondering I concluded that despite my own overblown expectations the service of the cruise was for sure way below average specially considering the price premium. 

The amount of service offenses are too many to even describe them. I will mention a few of my negative observations as well as some of the positive points.

Food was on the better side of my experience but I still found specifically breakfast to be the biggest letdown. I have seen food better presented on school cafeterias than on the Verandah restaurant. I hardly think of six stars when the prevailing items on the hot food section is Bacon, Eggs, Beans and Sausage presented in a straight forward boring way. THe almost 1 to 1 guest crew ration is very misleading if you include crew that have no contact with the passengers and this was evident in the terrace part of the Verandah where only two waiters saw to over 16 tables. Read more