Caribbean Princess Review

4.0 / 5.0
2,773 reviews

The Cruise Practically to Nowhere

Review for the Eastern Caribbean Cruise on Caribbean Princess
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THEWIFE
First Time Cruiser • Age 70s

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Sail Date: May 2009
Cabin: Balcony

Embarkation in Brooklyn was done expediently, as usual.  We checked in, went directly to our room and then headed to the Horizon Buffet.  Surprisingly, it was good.  The food was fresh and the selection was decent, although not what it used to be several years ago, before the Carnivalization of Princess.  After lunch, we went back to our room and our bags were already there.  Now, I will make this review as concise as possible.  I will, therefore, break it down into categories:Room:  We had a balcony stateroom.  The balcony was larger than most of this category and we really enjoyed it.  Half the balcony was visible to the balconies above us, but the other half was totally private.  The room was a bit smaller than what we've had, but the layout was good and we had plenty of closet and drawer space, as well as floor space.  The bed was a bit lumpy and although we requested an egg crate prior to our sailing, it was not there and we had to request it from our room steward, Ricky (Enrique), who was really good.  That solved the problem for us.  The shower is really tiny.  I felt as though I spent nine days wrapped in a wet shower curtain, which, basically, I did.  If you drop the soap, it slides right onto the drain and in seconds, the water sloshes over the floor of the shower and onto the bathroom floor.  I quickly learned to just kick it out of the way and pick it up after showering, since I couldn't stand the curtain sticking to me.  Other than that factor, the room was fine.  The steward kept our ice bucket filled each day.  We enjoyed a champagne breakfast one morning, which was really nice.  The one thing that really ticked me off, was when I realized that the sheets were not changed, at least as far as we know, for days, because I noticed something I had dropped on the sheet days before was still bearing the stain from that drop.  Make sure you check with your steward to actually CHANGE the sheets, not just make the bed.  The location was excellent, middle of the ship, around the corner from the elevators.  It was quiet (except for the times when kids would run down the hallways, creating a sound not unlike a heard of cattle).Bar:  The days of the Daily Special, at half price, have been non-existent for years now.  The drinks are expensive and although they taste great, they are fairly weak.Food:  The Horizon Buffett quickly made the transition from good to bad within a day or two.  The sailaway meal was outrageous, with crab legs, etc.  The line to get into the buffet was ridiculously long and slow.  However, I felt that in spite of reading poor reviews regarding the waiters in the buffet area, it was actually more than satisfactory, and although there was a soda display and they were obviously trying to sell you the cards, no one actually approached us or nagged at us.  They just stood at their display looking bored and annoyed at having to stand there.  So sad, too bad . . .  after that, the quality of the food just disintegrated.  Lots of cheap pasta dishes and cheap meats.  Whatever was served in the dining room in  the evening, you would see appear in another form of it in the buffet the next day.  As usual, people were rude and aggresive in the buffet.  The problem, I think, is that the buffet area is poorly designed.  At night, the Hoziron always seemed to be closed, but the Caribe would be available.  This buffet is set up much better, but the food selection was really, really poor.  And strange.  According to the reports, the desserts in the buffets are not good and I would agree with that statement.We tried to avoid the buffets at all costs.  We went to the dining room each morning for breakfast, and the service ranged satisfactory (on a good day) to very poor.  Service was very, very slow and sometimes you would request something from a waiter and you would never see him or her again.  Coffee on the ship was always watery and lukewarm.  I had hot coffee only once.  It was still watery, though!  We had pretty much the same experience at lunch in the dining room.  Poor menu selections, mediocre service.  We did not go to specialty restaurants this time, although we have in the past.  We had traditional dining service and we opted for the second seating.  This helped us to avoid most of the many children on this cruise.  Dinner was good the first night, but the first formal night was a disaster.  The fish and chips looked like it fell out of a cardboard box and got heated in a microwave.  No one at our table who ordered it ate it, including my husband.  The next night was better, but basically it was inconsistent and you never knew what to expect.  Portions are tiny, as reported by others, and the presentation sometimes was seriously lacking, things just strewn about on the plate.  However, you can order more if you choose.  The second formal night was lobster night.  They serve you two large prawns and one miniscule lobster tail.  But it was tasty and, again, you can order more if you choose.Entertainment:  We saw The Paino Man and this was equivelent to a high school production, and not a very good one, at that.  In addition, this show has been running on Princess Cruises for years.  When will it end??!??  We saw two comedians.  Phil Tag was very, very funny.  Rollin Jay Moore was not anything to talk about.  I cannot remember the name of the comedic magician, which says it all.  There is rarely enough seats to fit everyone in the entertainment venues.  In the Explorer's Lounge, I watched three adults sit on the top of the sofas in the back of the room.  The two women took off their shoes and put their bare feet on the couch and the man in the group just made himself at home with his rear on the back of the couch and his sneakered feet on the cushions.Photo Gallery:  The lines to take your pictures are mostly long and very, very slow-moving.  Some of the photographers get an idea in their creative little heads and insist on pushing it, even when you say you don't want it.  We experienced this with two of them that only wanted to take a shot of us facing each other, nose touching nose.  They were horrible shots, for us, because I don't think either one of our profiles are anything to write home about and haven't been for about thirty years now.  When I insisted to the second one that I didn't like it the first time, she became insistent to the point that my husband told me to just let her take it already so we can move on.  Princess used to allow you to open a "portfolio" of your pics and go through them and make your selections at the end of the cruise, but they stopped doing that.  They suggested that we pile up our photos and leave them together so we can go through them all at once.  Well, we started that and after about 24 hours, they became "lost", never to be seen again.  We didn't do that again.Casino:  Hated it.  You had to use a card and all the fun of pulling that handle and watching the money drop out is a thing of the past.  You bring your card up to cash out.  It just wasn't fun.  Also, it isn't the same as just spending, say, $100 and wrapping it up, because on the card, you can just keep spending forever.  However, we didn't.  It just wasn't fun.International Cafe:  Most of the desserts were the same as the buffet.  Some things were included, some were not.  They did not have signs on each item, letting you know, but basically the desserts were included, the chocolate strawberries were $1.00 each.  The tapas were $1.00 each.  My husband really enjoyed the lamb chops.  There were also sandwiches available.  I do not know if there was a fee for this or not, because we never wanted it.  It just seems to me that anything really good that you put into your mouth on the cruise has an extra fee attached to it.  The days of lamb chops in the lunch buffet are a thing of the past.Pool Deck Food:  The burgers are small, lost inside a large bun, but they are good, as are the hot dogs.  the pizza was alright, but not great.  You can even get soft serve cones on the deck, at no extra fee.  They are very small, but good.I think that the food issue on the ship is mostly because of inexpensive, inferior supplies and the fact that they only use two spices on board:  salt and pepper.  Mostly salt.  Some items look great and then you go to eat it and find it totally inedible.  The pot pies look great, and the crust is, but once you get that baby open, you see the meat inside, all the way at the bottom, and taste it and push it away.  The tastiest part of the pot pie is the air between the crust and the meat.  If I had to choose between the meat in there or a can of dog food, I might very well find myself in a squabble with my dog.Port of Call:Not-So-Grand Turk:  We got off the ship and shopped for awhile at the shops built there for that purpose by Carnival, I am told.  It is a tourist stop and nothing more, although some people went to the beach.  The feedback from the beach people was not so good.  Everyone went aboard pretty much the same time and there was a mad rush in the buffet, since the dining room was already closed.  The rudeness exhibited in the buffet is appalling and although the terrible design of the buffet is the fault of Princess, the passengers themselves are responsible for this rude behavior and should be ashamed.  In addition, Princess was not prepared to deal with this onslaught of hungry passengers and should have been.  San Juan:  It was decent.  Got some good shopping in.  Finally located the Coach outlet and the prices were much better than the outlets in the States.  I let my husband treat me to a really nice bag.  The liquor prices were a real bargain and we brought home some bottles.  If you want the Patron Tequila, get it right away when you get off the ship.  We waited until we were reboarding and it was already sold out.  We had to buy another brand.St. Thomas was great.  We took an excursion to a butterfly farm and got to see both butterflies.  Only joking, but there really weren't that many.  When we first went in, a butterfly landed on my head, marched back and forth and then settled in my hair for a nap.  Eventually, he resettled above my ear and then the top of my ear and then worked his way across my face, sitting for awhile on my nose.  My husband snapped a very attractive pic of me with my eyes crossed.  He then walked down to my lips and as I walked to the door to leave, he flew away.  It was actually an interesting and touching experience.  However, it would have been a lot cheaper if we had just gone there without the excursion, which was supposed to include mountain views, but didn't, since the place burned down the week before, not the mountain, but the stuff around it, we were told.  Whatever.  Instead, they dragged everyone around for photo ops, which were nice, but we all could have lived without the tourist stops at horrible, little local shops and a few vendors to sell us stuff we didn't want to wear, or drink, or eat.  We could have used the extra time to go shopping, as far as I was concerned.  We did manage to do a bit of it.  Once again, I let my husband treat me.  The day worked out well.Bermuda:  This was the highlight of the cruise, most people's reasons for the trip in the first place, ours included.  They reversed our itinerary at the start of the cruise and we got to Bermuda on Sunday, finding out the night before that all the stores in Hamilton close on Sundays.  Only Carol Holding is open, as well as the shops around the port.  But we wouldn't know.  We never got there.  The water was very rough, it was raining, cold and windy.  Visibility was very poor.  The captain was apparently told not to port.  People said they saw Carnival and Norwegian pass us to go to port, but the wind was so bad, and the Caribbean Princess so big, that going into the narrow port there might damage the ship.  I believe them, but I feel that if the size of the ship could present an issue in inclement weather, then the CP should not be the ship to sail to Bermuda.  A smaller ship would make more sense and Bermuda shold not be on their itinerary at all.  Everyone was upset and angry.  Most people I spoke to were annoyed that they didn't give us enough time at the better ports, and I agree.  This is one of the reasons I will not be sailing with Princess anytime soon.  The wait staff in the dining room that morning was surly, rude and nasty.  Service was at it's worst.  I am wondering if this is because they planned on getting some shore time?  But, what about us?  We were more disapponted than them.  We had taken a long trip for this and never got to see the beach!  Eventually, we will take a one week cruise to Bermuda and finally get to see the place.  Anyway, here we were, a nine day cruise with only three ports!A funny result of this cancellation was that everyone was waiting for Bermuda to buy things to take home and when it was cancelled and was the last port, everyone filled the ship stores up in minutes to make their last purchases!One of the things that annoyed me on this cruise is the total lack of respect that some parents show for their fellow passengers.  Some of the kids are just pains.  The parents seem to feel that they are on vacation and their kids can roam free and do whatever they like on board.  They allowed their children to go into the regular pool without even hanging around to watch them, and when they did, it really didn't matter.  One fellow was tossing his daughter into the pool while the edges of the pool were filled with people who clearly did not want to get their hair wet.  They even had the kids sitting in the jacuzzi, which, according the signs, are off limits to children.  I don't understand how a parent can allow their kids in there when it is clearly a threat to their health?  In addition, they take them to the late shows, where they cry, ask questions, make noises and are just a nuisance to everyone around them.  In the dining areas, I watched as parents allowed their children to stand on the upholstered furniture (with their shoes on, no less).  Regardless of where or when the kids misbehave, the ship staff never says a word to the parents, probably because they are told not to, and yet they allow these people to annoy other passengers, ruining their good time.The pool deck chairs are "reserved" at the crack of dawn and it is near impossible to get a chair without reserving one.  The situation is ridiculous.  Also, one pool has the movie screen and it is quite loud there all the time.  The other has a great band, Epiphany, but is constant and loud and the same songs repeat day after day after day . . . in the middle of the afternoon each day, we escaped to the peace and quiet of our balcony.  Speaking of noise, the Explorer's Lounge and the piano player from the adjoining area have their own sounds going on, so during a show if you take a seat in the back, the sound from the paino drowns out the sound of the act, although this can be a good thing, sometimes!All in all, we found this to be the most beautiful of all the Princess ships we've been on, even if it isn't the showiest.  The service was better than most of the other ships as well.  The dining and the entertainment has been consistenly worse over the last several years.  We have cruised with other lines before, but then switched to Princess because it was a step above the rest.  We no longer feel that way.  We have decided to move on to something different and will be trying Celebrity next.  I think it is unlikely, even after five cruises with Princess, we will return to them, unless the itinerary is totally unique, and even then, we hesitate.  Some of the problems are so easy to fix, and yet they repeatedly continue to ignore what people are telling them.  I wonder if they even care.  Well, even if they don't, we do.  We'll wave to you from the Celebrity.

Cabin Review

Balcony

Cabin BA

We were in C436.  Great location, middle of the ship, around the corner from the elevators.  The balcony was larger than most for that category, partially exposed to above balconies, partially private.  Port side.  Plenty of floor space, closet space, drawers, etc.  This is a great improvement over Deck 14, where you can enjoy waking at the crack of dawn to the sound of the Lounge Mongers reserving and dragging their lounge chairs around.

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