My girlfriend has never been on a cruise before and wanted to go on one. We chose Norwegian because of the promos they were offering as well as the price. The Ultimate Beverage Package was unbeatable. We also chose the $50 credit on all shore excursions. We took excursions 3 of the 4 ports. In the months waiting to go, I have read quite a few BAD reviews on the ship and the service. That was putting a sour taste in my mouth for the trip. Nothing was farther from the truth, The ship was excellent and the service staff was top notch!!
There were a few things that i saw that needed improvement though.
First of all, the adult pool was very small. Didn't feel that an extra fee would be needed to go into the Vibe Beach Club to use their pools and facilities.
Didnt spend a lot of time in cabin since there was so much to do on the massive ship. Juana, our housekeeper was very attentive to our needs. Had her empty our mini bar. We had a small issue with the power outlets not working. She addressed right away. Very comfortable bed. Balcony was a little small but it suited our needs for coffee in the morning. Not big enough to hang out in especially if you have other people on the ship with you
Costa Maya – We did not book any tours here, but we had a AWESOME time doing our own thing right there in the cruise port. We got massages in the port which was more than half the price of the massages offered in the spa on the ship. Great shopping in the cruise port including a huge tequila store (where we made some purchases ;-}. Then there was the huge pool with waterfall and swim up bar.