Celebrity Summit Review

4.0 / 5.0
2,477 reviews

Great Itinerary but some disappointments

Review for Canada & New England Cruise on Celebrity Summit
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RJHNorthyorks
10+ Cruises • Age 60s

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Sail Date: May 2016

The itinerary for this cruise was fantastic and we particularly enjoyed our couple of days in Quebec and the Canadian ports.

We had purchased a Celebrity transfer from Manhatten to the ship and this worked well and was quite good value. However when we got to terminal we had to queue for a long time before we were processed and allowed to board the ship.

Once on board we realised that our drinks package had not been included on our sea pass. This involved joining another queue at guest relations to have this included on the sea pass. I duly presented my receipt for the purchase of the cruise showing the drinks package but this was not sufficient evidence and 2 members of staff spent about 10 minutes trying to find the proof on their system before agreeing I was correct and reissuing the sea passes.

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