This was our 7th cruise, 2nd on Celebrity and we chose this particular cruise for its length (11 nights), the itinerary (which included starting in San Francisco and ending in Vancouver) and wanting to try Celebrity again. We did love the cruise, one of our best ones yet and hope that someone in Celebrity reads these reviews for some constructive comments, criticism and also appreciation. Here is an overview:
THE SHIP - The Infinity is a beautiful, elegant but somewhat worn ship. The various bars and entertainment areas are well laid out and you rarely feel that you are on a large ship. The ship was very clean and staff were always maintaining something. But for the size of the ship we were surprised by the boring design of the pool area which is often a focal point for a cruise (except of course this one which was to Alaska), the lack of a grand foyer and the limited options for specialty dining (there is only one). We were lucky enough to be able to get a sky suite due to various discounts after we booked and just loved the size and layout (and of course cappuccinos with our breakfast). The bed was comfortable but the cabins need upgrading of linens, there should be no excuse for stains on the couch and it's 2009, time for flat screen tv's in all cabins. While not there to watch tv we had 3 days at sea and the constant looping of the same tv shows and movies was unbelievable. If the airplanes can offer lots of choice, why couldn't a ship?
SERVICE - The level of service was outstanding and surpassed any cruise experience we have had in this regard. All staff were polite, extremely friendly and attentive.
Great cabin layout, loved being able to sit up in bed and look onto the balcony. Bathtub/shower combo would be a big issue for those with any knee problems as the bathtub is very high. Cabin 6123 and those around it are right above various mechanical equipment so a bit of obstructed views when looking down into the ocean. Plenty of closet and drawer space.