My husband and I are fairly new to cruising holidays. We have cruised with MSC, Carnival and Norwiegn. We chose RC mainly for the itinary and we thought we would be fine with RC having heard good reviews about them. WRONG!! Believe me...this is the worst cruise there is going. Every aspect was a total joke! Embarkation was lengthy, apparently you need a copy of your passport before you checkin...first queue of many! When we did finally get on board, we were told lunch was only available in the canteen restaurant. Oh my goodness, it was awful. The staff were so uninterested...we found a table eventually and it had mess all over it. I looked round for a waiter and the nearest one was stood looking out the window in a daze! I called him over and signaled that the table needed to be cleared! The service was non existent....the food was awful. Poor choice and of very poor quality. Whether you chose fish, meat or chicken, it was always dry and well over cooked. The main restaurant experience was dreadful. There was always a queue to get in, whether you've booked a table or not, you still had to queue. There were never tables for two available. I don't think we ever went to the restaurant without an argument of some sort. On the first evening we were shown to our table and I was hit straight away by an awful smell. Our waiter came over to us and apologized for the smell...he said they had had a leak from the ceiling and it had soaked into the carpet where our table was. The smell was awful. And it went down hill from there.

The ship itself is horrible. Not only the layout of the ship...it's also very dated and shabby. Our balcony had lots of rust coming through the paint and the wooden rail of the balcony hadn't seen a coat of varnish for years! The toilets weren't particularly clean. The pool deck was shabby and dated. The bars weren't very efficient either. Every Pina Colada we ordered was different from the last.

We enjoy trivia quizzes...on this ship they were just terrible! They always coincided with other events that were going on on the Promenade deck, which meant you could hear the questions! Not only that, they only seemed to have one set of questions because every quiz we went to, they were repeating the same questions! It was ridiculous! All the staff were hopeless. It felt like this was the very first cruise RC have ever done. A bunch of monkeys could have done a better job! The list of horrors is endless...I'm sure I've put you in the picture. We complained the entire cruise along with most of the other passengers. Read more