Introduction: I'm a 27 year old male who sailed with his 59 year old mother onboard the Norwegian Spirit leaving Boston on May 15, 2009 and returning on May 22, 2009. I go on vacation to have fun as well as relax and this should shine through in my review.

Pre-Cruise Booking with NCL Direct: A few weeks prior to sailing there was a restructuring of prices and I figured it wouldn't be a bad thing to call up and see if I could surprise my mom for Mother's Day by moving us from an ocean view cabin to a balcony. The Arizona reservation agent was fantastic in his ability to help me out and had to confer with a supervisor in Miami named Michelle. Between the two agents I was able to make my Mother's Day present a reality and not lose anything! Yes it cost a little more but it was well worth the investment! All the while the service offered by the two never faltered. Nice work NCL!

Norwegian Spirit Cruise: Read more