Staff- friendly, accommodating and smiling.
Neptune Suite- worth the money for the space-bed is comfortable- needs updating, countertops/tub/shower cracked.
Ship is dated and smells- lack of staff cleaning regularly in common areas until gastrointestinal virus hit the ship. Then procedures were put in place to keep all guests from being infected. More cleaning, servers at all food and drink stations, no items on tables that could be passed, (salt and pepper, bread, etc) disinfectant being given to each person entering all restaurants and dining areas.