Norwegian Gem Review

4.0 / 5.0
2,594 reviews

VERY disappointed with NCL

Review for Canada & New England Cruise on Norwegian Gem
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bdflight74a
10+ Cruises • Age 70s

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Sail Date: Sep 2016
Cabin: Balcony

My wife and I have travelled this itinerary for the past 7 years. Our trip this year was somewhat disheartening. The balcony cabin and cabin steward were good, although the steward was fully aware of the free laundry services we were qualified for and tried to tell us about he promotional fee for this service, Breakfast buffets were always good but nothing to rave about and food presentation was fair. Lunch buffets were of ordinary appearance to say the least. We found Salmon slices and Prosciutto were no longer offered and the cold cuts offered were not very appealing. Specialty Restaurants were fair and the menu changed and item deletions took away an elegance in dining. Lounge entertainers were fair to say the least. The 9:30 - 11:30 pm 12th floor limited nightly food offerings presentation was the pits Casino etiquette at an all time low, E.G. Roulette dealers continually rushing guests to place bets and then not giving enough time to finish disallowing bets to be completed, No-Class what-so-ever

NCL, you have certainly TAKEN AWAY THE GLAMOUR IN CRUISING!

Cabin Review

Balcony

Cabin BB

Port Reviews

Newport

Mansion Row along with history of NePort

Halifax

weather was bad

8 Helpful Votes
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