Crystal Serenity Review

-- / 5.0
Editor Rating
0 reviews

Responsiveness of Corpoate Offices Averted Signficant Disappointment

Review for Canada & New England Cruise on Crystal Serenity
User Avatar
dsweet
6-10 Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Service

Additional details

Sail Date: Sep 2016
Cabin: Deluxe Stateroom with Picture Window

My mother, who is in her 80s, asked me to join her on this cruise. The itinerary and level of service created outstanding memories, as we might not have this opportunity again.

I had been on the Crystal Symphony before, but never the Crystal Serenity. The Crystal Serenity is a beautiful ship, and is extremely well maintained. We left out of New York, which is a mixed blessing. While the sail out is inspiring, getting to the pier, even on a Saturday (as offered by this itinerary, is daunting. It took me over an hour from Newark airport and took my mother over 1.5 hours from LGA to reach the cruise port. Still, the scheduled late departure (11 pm) allowed me to fly in from the west coast on the day of the cruise, rather than the day before. That schedule also eased the stress, as there was never a doubt that I could reach the ship before the scheduled boarding time.

Crystal made embarkation very easy. There was a small line at the x-ray machine, but no other lines whatsoever. It was nice to check in on the ship itself. Staff was welcoming, and the cabin attendant did a great job of explaining the features of the cabin. As I had the cabin to myself, there was plenty of storage in my oceanview cabin. It might have been a bit tight for two people.

Cabin Review

Deluxe Stateroom with Picture Window

Cabin C1
3 Helpful Votes
previous reviewnext review

Find a cruise

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.