Beware......Norwegian has up charges for room service $16 per couple each time you call even on what is complimentary! When you are in complimentary resturants there will be several better menu choices listed with quite a bit of an upcharge! They were late getting into ports so our private excursions left without us. Did they do this so you would only be able to book the ships overpriced excursions?No chocolates on your pillow, won't go Norwegian again. Their entertainment was very good, ship cabin Stewart was very sweet, appeared overworked and tired but always had a smile and eager to help. They advertised that they had "The cake boss" products with specially trained bakers. I went to pay the price to purchase something for a special celebration to be told that they had cut that out months ago yet in their informational brochure that was new it was still listed. Going carnival from now on!