We were not impressed. This was our sixth Cruise but the first from a UK port. Whether this was the reason or not we are not sure. The Balcony Cabin was very good and very clean. The staff were all very good and attentive. The food was overall abysmal, certainly the worst we have had on any cruise ship. It is the very first time I have been on a cruise and not had a decent steak in the restaurant. The Windjammer Buffet was not very good either. The presentation of the food was pathetic and the same every day very little variation. They seem to do some very strange things. Although there were nearly four passengers they closed half the Winjammer and only used one side most of the time, consequently there was a shortage of tables. Why ? no one seemed to know. One day whilst in the Med they stopped the use of balconies so they could be cleaned.......why not do this in cooler climes when the balconies were not being used ? Also while in the Med on a beautiful day the closed part of the pool area for CLEANING and Varnishing !!!!! The cost of everything was very expensive ( $6.50 for a can of Buds...almost a fiver) $29.99 for 1 hour on the internet. They must actually have got embarrassed at on stage as they were charging $12 for a trip into Livorno town and decided to refund $4 and charge only $8. We only met one couple on the ship that were satisfied customers ( and we strongly suspected that was because they had a relative working onboard) We were on the Grand Princess last year wnd the difference was remarkable it would have been difficult to fault anything on that ship. By the way we agree with the Daily Telegraph reviewer, there are only lifts at the front and rear of the ship and it is a hell of a long walk to get your meals if you are not situated near the rear. Maybe just too big !!!!!!!