London (Greenwich, Tower Bridge, Tilbury)

Natalia, responded and very quickly got them to send someone to strip the beds, but when he did, I was more shocked to see how stained the mattresses were, that really infuriated me and made me more upset, I told my wife there was no way I would sleep here again, we took our luggage and went to sit in the reception, and we were going to sit there until the morning, Natallia came over to speak to us and she persuaded us to return to the cabin after they changed to cleaner mattresses, I watched the staff changed the bed and the stained pillows, Albert had an argumentative and a bad attitude, he was not interested in the inconvenience and aggravation we were caused and he kept saying he had other things to do, I was outraged.Bed bug found on the bed, reported to reception, got fobbed off that it was not a bed bug, no wonder we both felt itchy all the time, we thought it was allergy and we took some anti Histamine, we asked to change the cabin, we told some fellow passengers, they also said they spotted a cockroach not far from one of the dining areas, check out the stained pillows, and mattresses, found a huge brown stain on one of the mattresses, big enough the Magellan could have sailed around it, lol.

Magellan Review

Money grabbing company, Never again, terrible, should not have bothered.

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