We have been on other cruises and this is the worst we have experienced. We made management aware several times during our stay of the issues on board, but these were never resolved. All the points in this review were told to management with little or no action being taken. We kept being told our comments would be sent to HQ, but to date we have heard nothing back.

The Customer Service Manager onboard , who we only met on the last day of the trip, told us she doesn't read online reviews as 'people only ever leave negative comments'; we'll be copying this review to as many sites as possible to ensure that those who do bother to look at feedback are fully aware of how unsatisfactory P&O's customer service really is.

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