This was our third Disney Cruise. Had it not been for poor experiences on shore excursions I would have given it an excellent rating.
This ship, the Disney port staff and ship staff were excellent. In our opinion Disney Cruise Lines is top notch and worth the price. Our dining room servers, Jimson and Gerry were GREAT!!!. The food was excellent. The stateroom was well maintained by our Host, Kenneth and the staff keeps the ship extremely clean the entire trip. The only bad experience on board was around the adult pool. DCL posts everywhere and announces that saving of seats in the theater and around the pools prohibited. However, on more than one occasion we could not get a lounge chair at the adult pool because people were leaving personal items on the loungers for more than 30 minutes and no one was enforcing the rules and removing their items. Very disappointed at this as everything else seems to be well controlled.
Our experiences with the shore excursions was less than favorable. Our first excursion was Naples/Sorrento/Pompeii. Didn't really get any time in Naples. Had an hour and half to wander around Sorrento and catch some lunch and take pictures. To us this was plenty of time in Sorrento. We had a very nice lunch, did some shopping and got some nice pictures. It was then on to Pompeii. Pompeii was very interesting, but our tour guide, Karim, was hard to understand, moved and talked very quickly and the crowds made it very difficult to enjoy this interesting location. In Pompeii there was no time to take pictures or do any souvenir shopping. It was go, go, go. On the drive from Sorrento to Pompeii our guide spent all of his time on what appeared to be a personal phone call rather than pointing out potential interesting sites along the way or sharing any additional historical information with us.
PERFECT FOR MY HUSBAND AND HIS DISABILITY! This was the best cabin we have ever had on a cruise ship. My husband had brain surgery in 2004 and has mobility issues from it. Normal staterooms are quite small. Our cabin was a handicap stateroom with a huge verandah at the back of the ship. It was perfect for him to manuever around in. He felt so comfortable in this stateroom. He even commented on how we could easily bring our two young grand children with us in this room and he would still feel comfortable and safe. Kenneth did a great job keeping our room tidy and giving us the nightly towel animal to come back to.