I don't normally write reviews but wanted to share. First the bad,....Embarkation was a disaster in comparison to other cruises. Took over an hour and we had a crying two year old, didn't seem to matter to the check in personnel as they had problems taking our pictures and could not fix it. We ordered the bottomless bubbles for our eight year old, does NOT include bottle water, was told by guest service man, unfortunately cannot remember his name, that if it was his child he wouldn't let them order that as he doesn't drink soda.....we don't either but it is vacation and we wanted our child to have a choice and fun being independent. We eventually got it refunded, along with free tickets to theatre and dr suess breakfast along with a twelve pack of water to our room.

Our room when we arrived had broken door to refrigerator and closet along with broken hangers on the ground that our two year old poked her hand with playing as we were hanging our things up as we did not expect that and didn't pay close attention, Maintenon came and fixed quickly. Main dining room sevice acceptable at best, little attention given and did not feel special except for one serve, Natdkya, and one bar waiter, Martin.

Ship overall mediocre in cleanliness, even though new ship. Strange layout, certain floors you can't get from one side to the other, no glass elevators, no open atrium only three floors with small open space. Outdoor areas smaller and hard to pass others although the glass partionons on the promenade deck great for reducing wind! Read more