Westerdam Review

Disappointing Cruise

Review for Alaska Cruise on Westerdam

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Aug 2016
Cabin: Deluxe Ocean-View Verandah Stateroom

We chose this line to go with our friends it was our first time on Holland America. I probably not go on this cruise line again we had a nice trip because of our friends not because of the cruise line.

The first night it took us 25 minutes to get water in the dining room. There were 4 tables of 6 each of our friends and we all had to wait. Our waiter was very grumpy and didn't smile or great us. We all were taken aback as we all are experienced travelers and had never had this type of service before. The food in the dining room was sub par to say the least, many dishes were tasteless and in very small portions. The food in the buffet was better but we prefer to eat in the dining room. The service was better too.

The ship seemed outdated and small. The rooms were old and cramped. We did have a nice cabin steward he was very attentive. Our veranda was small too.

Cabin Review

Deluxe Ocean-View Verandah Stateroom

Cabin VA

It was OK

Port Reviews

Sitka

Walked around this cute town.

Victoria

Too far to get into town to see it and got in late only a few hours to tour

Seattle

Flew in and got to the port no time to explore

Glacier Bay

Viewed from our veranda

14 Helpful Votes
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