Empress of the Seas Review

3.0 / 5.0
0 reviews

The Empress of the Seas is good only for a 2-3 night cruise; not 5

Review for the Western Caribbean Cruise on Empress of the Seas
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dobiegal
6-10 Cruises • Age 70s

Rating by category

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Value for Money
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Additional details

Sail Date: Aug 2016

Avoid this ship. This ship is waiting for approval to cruise to Cuba. It is not comfortable for more than a 1-night stay on board. The renovations, which crew members tell us are around $4 to $5 million, appear to be cosmetic only. Pool is small; everyone sits on the ledges; children spash in the center. Food at Windjammer Cafe was either undercooked or cold with not much flavor. Breakfast in dining room is unorganized; sometimes only 1/3 of room is open for seating; lines to enter are long. Waiter only comes by to take order and deliver it...no coffee or water refills. Dining room service is SUPERB.

Was told there would be 24 hour coffee, water and juice. No juice. Worst coffee I have ever tasted. Could not drink it.

Music in main entertainment room much too loud. Could not hear my companion speaking with me.

Cabin Review

Cabin unknown

All cabins are tiny, not just this one. Closet is dark; small dresser drawers will not hold shorts or a t-shirt. Large people cannot turn around in the shower, which at times lacks hot water. View is good, cabin is close to dining area. No noise from clubs or elevators.

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