The Norwegian Jade has a wonderful itinerary including Malta, Athens, Rome, Izmir and Alexandria. It is definitely one of the cleanest ships I have been on, everywhere you go there is antibacterial spray, including on the elevators and a person to spray your hands when entering the buffets. The ship itself is beautiful with lovely appointed public areas.
The food on the ship was disappointing. I feel there are too many restaurants with an extra cover charge. The food in all the locations for the most part is disappointing. The room service menu was boring and overall the chef's are very heavy with their use of salt. Personally I do not like the open dining as you have different wait staff each evening, so you never developed a relationship with your servers, compared to other ships where your needs are anticipated after the first night or two.
The staff was not the friendliest. The front desk and tour desk need to organize their lines better, as you can be standing in one line for a lengthy period and the next line breezes on. There is only two shops on board, with a 12 night cruise additional venues would be interesting.
The cabin was very comfortable, the air conditioning wonderful and the beds extremely comfortable. Our cabin steward kept our room immaculate the entire trip.
We had the occasion to visit the medical clinic and their staff was personable, professional and extremely efficient. I felt that we were in very capable hands which when travelling so far from home is very comforting.