Norwegian Jewel Review

4.0 / 5.0
2,358 reviews

NCL Jewel Alaskan (???) Cruise

Review for Alaska Cruise on Norwegian Jewel
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dguarisco
6-10 Cruises • Age 50s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Aug 2016
Cabin: Balcony
Humpback Whale Tail
Sawyer Glacier

I wanted to make my wife's 50th birthday something she would remember! Well, thanks to NCL, it will be memorable....but not in a good way.

2 Days prior to sailing I receive a call from my travel agent informing me that Skagway was canceled because NCL decided to do maintenance on the propulsion system on the single most expensive sailing of the season. ( Yes I could have picked a less expensive sailing...but again...it fell on my wife's birthday.) I was informed that we were going to get a $100/cabin on board credit...after spending almost $5000 on the cruise. Needless to say I was a tad bit miffed. I called NCL and was politely told to pound sand. I then called the Executive offices...and again, in a much more friendly way told to go "F" myself cuz they werent doing anything for us. I should be happy with the $100 on board credit. Apparently enough people called and they finally refunded one day of the cruise. It sounds nice, but it was still a win for NCL and bolsters their profits. (a mere $78.6 million in 1st quarter 2016 profits)

On to the cruise....really a disappointment:

Cabin Review

Balcony

Cabin BB

Cabins are very small...no space wasted on this ship. Good luck wiping your butt if your a larger person. I am only 5'8" and smacked my head on the wall a few times ....and had to shimmy out of the toilet area to pull up my pants.

On a positive...my room attendant was very good. I tipped him above the pre paid gratuity.

Port Reviews

Ketchikan

Did the walking tour...saw a good bit of the town and it was free.

Skagway

Would have been nice to actually go to Skagway

6 Helpful Votes
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