wanted to swim in cocoa cay, and see key west. was not impressed with empress of the seas. couldn't get regular coffee in the room . husband had a mouth full of tooth paste and went to rinse and no water any where on boat for a while . Had to use the evian bottle left in room for purchase.The buffet at the wind jammer was always warm but never ever hot. The staff were very nice through out the boat. Since when in America cash is no good. Wanted to purchase many items on the ship, but had to have a Sea pass card account which my husband set one up and cost hm to .do so.Entertainment on the ship was o k . will not drive to Miami again to embark on any of your royal carribean cruises Got off to a very rough start to board boat, had to wait till 5;45 p.m. due to air conditioner problems. was supposed to board at 2 p.m. got twenty dollar a person on board credit, which was o.k. Helped to buy lunch. Well I shouldn't complain really , I came home not sick and alive. Thanks empress of the seas but no THANKS> Will in the Future stick close to home and port out of Tampa. Driving to Miami was not worth it ever again to me.
disappointed, thought a suite would be better than a balcony, only difference was 2 bathrobes in room.
Port was o k