Pacific Eden Review

Absolutely the worst cruise ever

Review for Asia Cruise on Pacific Eden
User Avatar
JB0
6-10 Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Aug 2016

The ship was refurbished less than a year ago but requires a really good clean.

Pantry food well below average, seats were very stained & are in need of a good clean. If you just want a snack, you will have great difficulty as I was unable to get cheese, ham, or salami. You have no ability to make your own sandwich and wraps were pre-made and soggy, squid was tough, and noodles were cold. Breakfast was a little better but do not expect to get hot toast. Waterfront was better but the breakfast menu did not change for the period we cruised. Angelo's was good but the menu was limited, Salt Grill was also good but was not as good as Pacific Dawn. We did not have an opportunity to go to Dragonlady but reviews on board were good.

Pacific Eden is a budget cruise ship and should be advertised that way. There are no tissues in public rest rooms, and no snacks or peanuts when ordering drinks. The majority of staff seem uninterested in serving you and are often confused requiring information being relayed multiple times. I was advised by a staff member that the majority a staff are new and very little training has been provided. It is almost impossible to get a drink alcoholic or otherwise in the Pantry, or Mix Bar. The Mix bar staff seem more interested in flirting with young ladies than serving customers. Roderick from the Blue Room was the exception and really knew customer service as well as being a skilled barman.

Cabin Review

Cabin IC

Average and found a tablet under a table on the 5th day of our cruise so was there for at least 5 days but obviously the vacuum was not as good as it could be. Only got chocolates left on the bed twice for a 7 day cruise

18 Helpful Votes
previous reviewnext review

Find a cruise

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.