We just returned from an Eastern Caribbean cruise aboard the MSC Orchestra and had a fantastic time. The ship is absolutely beautiful and we found the service to be courteous and friendly without being overbearing.
This was our first cruise with MSC and we read many of the negative reviews prior to our cruise. We went with open minds and we had a wonderful time during our cruise.
Embarkation was a breeze. We arrived at Port Everglades at about 12:30 and walked aboard the Orchestra at 1:00 pm where we were directed to our room. After dropping off our carry-on bags, we headed for the buffet on deck 13 and enjoyed a delicious lunch.
The ship is lovely and modern. From the dining areas to the lounges and shops, the layout is beautiful and easy to navigate. Our stateroom was not large, but plenty big enough for 2 people for a week. The shower is a bit small, but the water temperature and pressure were always excellent. Perhaps most noticeable is now CLEAN this boat is. Throughout the ship, the brass is gleaming, the floors and windows are clean, dining tables are cleared and cleaned as soon as they are vacated. Our cabin attendant was great as our room was always cleaned and restocked with fresh towels, etc when we returned at the end of the day.
The service by the international crew was fantastic. Everyone was friendly and helpful (we especially enjoyed the Cigar Bar each evening where Jimmy always greeted us with a warm smile and wonderful service).
The food was quite good, especially, as you would expect, the pastas . The buffets are plentiful and offer a nice variety of foods. The breakfast buffet each morning was outstanding. Don't miss the evening Pizza buffet from 5pm - 9 pm on deck 13, the pizza is wonderful and the singing waiter is delightful. The gelato bar by the pool is a MUST! We enjoyed the best gelato we have ever had and it is a great value for the price.
The shows were very good and quite diverse featuring great and beautiful dancers, a talented magician, a gifted tenor and the wonderful MSC Orchestra (which also performed daily by the central staircase).
Overall, this cruise was a fantastic value and we cannot wait until our next cruise. We highly recommend MSC.