We traveled on The Zaandam in April of this year. The trip was delayed due to an injury my Partner suffered last Fall. Because I was not sure of how much time he might have needed in cabin I upgraded to a deluxe veranda suite.
Upon entering The Zaandam you are met with one of the warmest crew you could encounter. That warmth continues throughout the cruise. Staff members went out of their way to remember your name; bring you coffee; help in any way.
The Zaandam is nearing it's 10th year, and is scheduled for dry dock in January 2010. This cannot come soon enough. Upon entering the suite we saw just how much The Zaandam is dated. The wallpaper was stained, as well as the carpets. The bathroom is average by any standards. The furniture on the veranda needed to be replaced a while ago. The deluxe veranda suite was not what we had imagined.