Carnival Triumph Review

3.5 / 5.0
0 reviews

Lack of staff impacting cruises

Review for the Western Caribbean Cruise on Carnival Triumph
User Avatar
bama2ky
2-5 Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Aug 2016
Cabin: Interior
More replacement needed.
Grand buffet area.
Window view from Grand Buffet.

3rd Carnival cruise. Instead of 2x a day service as we had on our previous cruises, we were told we had to select either morning or night, ice buckets were not standard. The dining room was never completely full, it took 30-45 minutes to be seated. It took almost an hour to get our entrees, having to ask the asst maitre'd, Elena, to check on them, and after the head Maitre'd, Ramses asked us to try again the next night. Neither one came to check on us although they walked by several times. The staff were very hard working but they were obviously short-handed. There is stained and worn carpeting, scuffed walls, toilets all have gray stains around the water line. The windows are crusty and dirty, and a sewage smell in the hallways of deck 2. We are considering another major cruise line next time. From the dining areas to the cabins to the shops, there were fewer staff than on our previous cruises. The staff were all excellent, there was just too much for the number they had.

Cabin Review

Interior

Cabin 4B

Plenty of room and storage. Bed and pillows are comfy.

Port Reviews

Progreso

Progreso is very dirty, and they vendors and sellers will hound you. Very overwhelmed. This port needs a lot of cleaning up, and the vendors need a lot of training on selling without making the tourists feel like they are overwhelmed.

3 Helpful Votes
previous reviewnext review

Find a cruise

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.