queuing for food every day one day 45 minutes. toilets not working most of the week faeces coming over into bathroom. deck 11 had the smell of faeces blowing in the breeze on some days. lifts not working one day for two hours. some food not cooked. disruptive familys not told to be quiet or to sit down and not block off the view when shows are on because they were too late to get a seat they did not cater for adults it was more for children.being charged twice fo things and then haveing the que and go back because that staff member was not working and had to wait until they were . beding was the same all week even knowing how hot and swetty we were with the air con not doing its job. and the same blue towels all week.unable to get in any pool without kids.leaving the ship the bus steps were not helpfull for disabled people. unable to buy or get a drink on last day as we had to close our account and wait in 32 degrees in the shade. the plane ran out of food .it shoud be called nightmare not dreem .a birthday and holiday to remember not for the right reasons. PS. i did have help of one girl on deck 9 with my food they need to look after her.