I should start by saying that we were on Noordam a year ago and found the experience so un-HAL like that I was nervous about this cruise, especially after reading preliminary reviews about the lack of service etc. Our experience last year was so unlike any other HAL experience we were shocked. Crew was at times rude, mostly unhelpful and this was reflected in the service. I am happy to say Eurodam has restored my faith in HAL. It was everything we had experienced before and more. There was plenty of staff, and they couldn't have been more welcoming.
We opted for the April 11 as we were trying to coordinate the kids schedules and this is when everyone was off. That said, we were expecting many children on board and there were.
We arrived at the pier around 1:00 and after checking in were on board in less than 10 minutes. Smooth and efficient. Rooms were ready by 1:30. Cabins were always clean & cabin stewards were friendly & efficient.
My Sister and husband renewed their vows and the affair was very nice. If I could change one thing it would be the location. It was in a very dark bar. Here we are on a beautiful ship on the ocean and we were in a dark, dark lounge. Anyway it was lovely none the less.
For those of you travelling with kids, the Lido Cabanas are great. It was our central meeting place for the week and it worked out wonderfully. Speaking of cabanas, we had also rented the pink and the eggshell cabanas on HMC. The are centrally located, not far from food pavilion and near restrooms which was convenient. Half Moon Cay is always one of our favorite stops.
Only one minor complaint was service in dining room was verrrry slow. I'm sure the wait staff is working as hard as they can, but we were one of last tables to leave each night. We never made the 10:00 shows on time. Other than that everything on this cruise was wonderful. Only thing that could have made it better was another week.