Queen Mary 2 (QM2) Review

4.0 / 5.0
1,327 reviews

Stick to trans-atlantic crossings

Review for the British Isles & Western Europe Cruise on Queen Mary 2 (QM2)

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Sail Date: Mar 2009
Cabin: Queens Suite

CHECK-IN: After spending two pre-cruise nights in Singapore, check-in at the port was a total shambles. After dropping our luggage and going upstairs to check in, we were faced with long queues. There was one Cunard employee - the rest were local staff. We were given embarkation and disembarkation forms to fill in. We were told only to complete the embarkation form. Reaching the desk, we were told both were required - they were for the call at India. People arrived at the desk with their luggage and were directed back downstairs to drop the luggage and rejoin the queue. We then had to go downstairs to wait for a coach to take us to the ship docked over a mile away. We waited about 30 minutes with no seats - required for the age of the passengers. No Cunard rep. was present. Eventually a coach arrived which could not accommodate all of the gathering crowd. The full coach then had to wait for lorries being loaded with the luggage to move off to facilitate a wide enough road to get away from the area.

ARRIVAL AT SHIP: The norm seems to apply here - mug shot taken and find your own way.

CABIN: Our first experience of a Q grade cabin. We were impressed by everything about the cabin, layout, cleanliness, etc, but the toilet wash basin was cracked. We would have expected to be able to have breakfast on our balcony but there was no suitable table.

Cabin Review

Queens Suite

Cabin Q5
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