P&O Australia is what it is, a budget cruise line so my expectations are lower and in general they do a good job, its obvious that the Pearl is past it and has not received the upgrades that the others have as it is retired next year but why is the service and food so poor in comparison.
We don't have the nice new buffets but the food served is a miss match of items that just don't go together and most of it is served cold. The coffee in the machines is just awful and you are not even provided with a tray anymore, assumedly so people take less.
The room I had was a mini suite and these are nice on a P&O Ship but its the little things that I notice, no chocolates at turn down any more, the water in the room was removed after the first day and the door did not latch other than a hook so you could not close it once on the balcony.