We chose this ship because it is a newer, larger ship, and we enjoy the free style dining experience. We enjoyed the Taste main dining room, O'Sheehan's was also great, The Teppanyaki and Ocean Blue specialty restaurants were excellent. We did not, however, enjoy Cagney's Steakhouse. The service was slow and the food was below par. The overall on board service was excellent. We enjoyed exploring the different venues on this larger ship. The production shows we saw were excellent, The Million Dollar Quartet and Burn The Floor were a cut above what we have seen on other ships. Bar service was excellent at most bars and restaurants but the staff at the Sugarcane Mojito Bar took the best overall care of their patrons. The boarding process was ok except for the bottleneck exiting the terminal and coming on board the ship was not well controlled. The disembarkation process smooth except that the sections for picking up luggage were not well marked and it was difficult finding our luggage.
We find that cabins on Norwegian ships are generally smaller that the same category cabins on other ships. With this being a newer ship, the cabin was in good shape and in good working order.