The cruise started well but then deteriated after some bad weather that caused an alteration in the cruise. The staff seemed to fall apart as they couldn't seem to handle the issues. They didn't have enough staff to handle the huge amount of issues customers were encountering. They either didn't communicate well to passengers about the issues or gave misinformation. Many passengers were frustrated and left in the dark as to what was going on. The last straw was the disembarkation process which felt like no one was in charge and not even the staff of the ship knew what was going on. I was happy to just finally get off the ship. The cruise line also seemed completely uninterested with the dissatisfaction of the passengers. Terrible service. The food in the dining room was actually very good, but the buffet called "windjammer" was horrific. Ther would Beverly little to eat unless you like overly spiced, overlooked food.