Pacific Eden Review

4.0 / 5.0
0 reviews

Loved the disabled people on board. They gave much joy to all.

Review for Asia Cruise on Pacific Eden
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Magpiemarianne
6-10 Cruises • Age 70s

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Sail Date: Jun 2016

We chose this cruise because it was from our home port and the special was too good to refuse, or so we thought. If I had payed the full fair i would not have been happy. The positives: Firstly our stateroom was roomy, great to have the daylight and the cabin staff, Dora and Raymond were amazing. Not so hot was the disgusting smell in the corridor after pipes broke flooding the passage. Wet carpet ..., Yuk. Our room also got so cold we needed extra blankets. The aircon could not be adjusted and our room was frigid on the last 4 days of the cruise. Reported the matter but alas still waiting though the toilet was fixed quite quickly.

The food in the pantry was almost inedible. It was cold, over or under cooked and you had to move around different stations to get bread, butter where you had to join yet another cue. The worst and fir me most dangerous aspect of eating at the pantry was the fact that I could not be sure if food was made with fish sauce which can be deadly to people like me allergic to shellfish. The staff at the Waterfront were stressed and unfriendly if not downright rude but suddenly about half way through the cruise there was a marked change in attitude. All became clear when we were given a questionnaire to rate the food and service. The food was better though the service very slow. The entertainment was good but repetative and activities enjoyable. Party nights were great. Paying for all the extras that come free on other cruise lines was a bit of a put off. The tender services were chaotic to say the least. They need to consider going into port in Benoa (Bali) as it would seem that they actually rarely get in there.

Cabin Review

Cabin Obstructed ocean view

Clean, light and airy. Kept lovely by attendants. Aircon broke and was not fixed and it was icy in there.

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