Sailed on Silversea for the first time in June, 2016. LOVED everything about our experience.
Embarkation was a bit disjointed for us. My husband had written the wrong cabin number on our luggage tags and so it was delivered to the wrong cabin, which was empty, so this took a several hours to figure out. We were concerned about our missing luggage for the first evening. The customer relations manager was wonderful and kept us updated and ultimately, was able to deliver the good news that our luggage was found. We didn't really properly meet our butler due to the luggage concern. He did meet us and introduce himself, but since the focus was on finding our luggage, the rest (choice of toiletries, pillows, other types of discussions) were missed. Again, this was likely due to my husband's error and the focus on our luggage.
The cabin was perfect for us, as was the balcony. Our Butler, Vipin, was so polite and professional. He very quickly learned our preferences and helped to make our cruise just perfect for us. Our cabin was kept spotless without our even noticing. They cleaned or changed towels, turned down the bed, etc. only when we left the cabin. Not sure how they managed this, but it was wonderful.
Cabin was very spacious and comfortable with lots of room to store all of our belongings for 2 weeks of travel. Separate tub and shower were nice. Toiletries lovely. Bed and pillows very comfy. Walk in closet was great.