First time cruise‐Royal Caribbean Liberty of the Seas, Western Caribbean route, June 2016
Passing on some thoughts and observations after 3 families (9 people total ages 3 to 75 years) took their first cruise (7 nights, Royal Caribbean International (RCI) Liberty of the Seas, Western Caribbean route, June 2016).
Preparation: Had several contacts with RCI over the phone. Short wait times encountered with professional, courteous people. They fixed multiple issues our travel agent made with our bookings.
Port of Galveston: Poor facilities; barely acceptable air conditioning; 1 road in and out that passes through 2 different ships coming and goings at the same time; long lines for baggage pickup, customs, and major traffic jams; I saw 1 soda vending machine, no food, and I would not have gotten out of line if I did because that would put me back at the end of the very long lines; signs were posted about remodeling of the port‐not much of that was evident. This place was such a mess that I would ask the cruise lines to avoid this port until its multiple problems are sorted out.