this is my 2nd cruise, FIRST RCI cruise, my previous was on the [Breakaway] in 2014 (also my very first cruise) - I decided to put up a review after testing these 2 different companies. we stayed in deck-13/d4 category - the room is adequate, compared to the Breakaway, the room is more narrow, but longer, the Breakaway had his/hers sinks - this one didn't. While the ship is gorgeous and plenty to offer,

1st - customer service, it always is a HIT or MISS, everyone's experience is different. I, unfortunately, got the bad end of the stick - at least, compared to the experience on the Breakaway that is. 1 - my staterroom attendant didnt even know my name nor my last name - the staterroom attendant on the Breakaway knew my name the moment i stepped into my room..the restaurant wait staffs were also poor in attitude on the Anthem.

2nd - the whole "Reservations" for dining. this method simply does not work. I was defaulted to "Dynamic Dining" and unfortunately, you could not simply walk-in and wait for a table at any of the complimentary restaurants on the Anthem, compared to the Breakaway, this did not happened, you could wait 10-20mins, but could always walk-in. On the Anthem, they want everyone to RSV which is garbage because, if you have seniors traveling then what? not being able to wait for a table on a complimentary restaurant is simply unacceptable. the wait staffs tells you "you can walk-in, but it'd be after 9PM" - this is laughable. why not offer 50% to RSV's and 50% to walk-in's? also, the food is mediocre. one thing the cooks are great at - ANYTHING BEEF related is GREAT, beyond beef, the rest is ..avg. Read more