We were on the Baltics cruise that followed the one that had the Norovirus. The handling of this was excellent and did not impact on as at all although I think the crew were quite tired and had to do a lot of extra shifts because of it but you would never have known and they kept smiling through. All dining areas and the shops and toilets had crew enforcing hand sanitising for the whole 2 weeks and the buffet was served by crew until the last 3 or 4 days at sea which I preferred, it might take 5 more minutes to get your food but at least it is not sneezed on,coughed on or mauled about by other passengers.

The organisation at the port was great, we were allowed to leave our luggage, get booked in (no line at all) and then headed off into town for lunch, when we returned we went straight through security and straight onto the ship. I must say I think we were lucky as when we returned the line was massive. We had to wait about 2 hours before our cabin was ready(9128 with balcony) but that was because of a deep clean going on. Our luggage was delivered very shortly after our cabin was ready at about 6pm. We unpacked then changed and headed down to check our dinner seating. We had tried for select dining but it was full so we ended up with early dining which actually suited us fine as we are not late diners and we liked to catch the early show at 8.30pm. We asked for a quiet table for 2 and that is what we got. Our waiters were very efficient and kind and we had great service for the whole 2 weeks. The cabin was quiet apart from our neighbours who seemed unable to close a door without slamming it! It was kept clean and tidy everyday and the tea and coffee tray was replenished twice a day as were any toiletries we used. The shampoo and body lotion smelled lovely !

We did not have great weather but the sailing was always smooth going. Read more