This was a prime example of a cruise line, in this case Royal Caribbean, sending an unprepared ship on a cruise just for whatever money they could collect. Horrible boarding experience in Seattle, and was just the start. There did not seem to be one person associated with this ship that wanted to be there, and it showed. I have to amend that, our meal at Giovani's Table was excellent, the rest of the food wasn't fit for condemned prisoners. And the service could not have been worse. This was our 9th cruise and positively the worst buffet of them all. No selection, and no continuity. Again, nobody working in the buffet wanted to be there. I do have to get to the sleeping quarters, they called a stateroom. The mattress was just about as soft as a brick slab on Skid Row in any city. Now for the safety issues. Each and every cruise we have been on has a MANIDORY safety drill before leaving port. I believe this is world wide maritime law. This was so disorganized, my wife and I, along with some friends knew if something bad happened, we would grab our life jackets and jump overboard, because the crew DID NOT have a clue on safety, nor did they care. Also, there was nothing told to passengers with mobility issues, how they would get to their muster stations, with no elevators. With this cruise being only 4 1/2 days, we found out once we on the ship that there no formal night, and therefore the ship did not serve lobster. Unless you wanted to pay and extra $39.95, and with the quality of the dinning room food, that was not even considered.