Caribbean Princess Review

Shame on you Princess

Review for the Southern Caribbean Cruise on Caribbean Princess
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mfsphotography@msn.com
First Time Cruiser • Age 20s

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Sail Date: Jan 2008

Let's start at the beginning. Jan. 24th 09. Confirmed flight #1063 Washington Dulles to San Juan. Instead of going to San Juan the flight goes to St. Thomas first. Mass confusion in St Thomas as all new seat assignments needed to be made. No one from Princess Cruise lines told us of the changes. (we had booked back in July of 08) Jan. 25th 09: We had been told the night before to leave our luggage outside our hotel room no later then 9AM. Luggage arrived at our suite (#E733) at 11PM that same day. That's 14 hours for a 3 mile trip. Once we got on to the bus for the trip to the ship we were informed that there would be a delay in our departure and that they would be taking us to the San Juan Convention Center instead. Now let's understand what 3600 passengers in the convention center must have been like (pictures are available) since nobody in corporate would dare to experience such chaos. We are now told that boarding would begin at 5:PM and ship would not leave until the following day. Everyone who was bussed to the Convention Center now needs to be bussed back to the ship. At 10PM there is still a "snake" of human beings (photos available) weaving through the parking lot."So lets go relax on the balcony" I say to my wife. Very nice balcony, 2 chaise lounges, 2 end tables, round dinette with 4 chairs all in teak. Very, Very nice. One problem however, the furniture had just been re-finished and was tacky to the touch and unusable for 3 days. January 26th 09: We had been confirmed for second seating in the "Palm" Dinning Room table of eight. Upon arriving at the dinning room we were told we had no table so we were seated with six other people who had no seating assignments. On the third day we were told via a note from the dinning room that we were now assigned table #4.Upon entering the dinning room, no one could find a table #4 including the dinning staff. The staff then proceeded to change a # on a table from #22 to #4 and that became our assigned table (6people). HELLO! We booked in July 08, remember? Throughout the rest of the cruise other problems came up all pertaining to the ongoing maintenance of the ship. A company by the name of "Maritime Industries" had been contracted to continue with this maintenance. On several occasions the "Promenade) deck had been closed do to maintenance. Workers were moving throughout the ship's interior (elevator lobbies and staircases) carrying long lengths of pipe. Work crews relaxing on the decks, enjoying their cruise, (photos available) dressed in their finest attire. Not quite the sights I expected to experience. My wife and I have always been GREAT supporters of Princess Cruise Lines. Whenever the subject would come up about cruising, our response was always one heaping praises upon that cruise line. Surely the best. After spending $7000 on the "Cruise from HELL" we feel we can no longer sing the praises of Princess Cruise Lines. We would find it very difficult to entertain the idea of ever cruising with them again. As it was in the beginning, so it is in the end. "SHAME ON YOU PRINCESS".

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