Norwegian Escape Review
Great boat. Great food. Poor service. Horrendous Guest Relations.
Rating by category
Additional details
The boat is great. New, lots to offer. Big fan of the gym, water slides and ropes course.
"Freestyle cruising" is a mixed blessing. It means a lot more up-selling and lower quality service as you don't build a relationship with a consistent food service team... and they're not working much harder for extra tips.
Finally, I had a minor issue which gave me exposure to the NCL guest relations team. Their guest relations is the worst. I have tried 7 times to resolve this minor issue, and they simply refuse to respond.
Cabin Review
Port Reviews
Miami
Let's be honest, the embarkation process isn't very glamorous.
St. Thomas
I got off the boat to walk around. The St. Thomas port was not great, so I got back on the boat and enjoyed having the space to myself.
Tortola
Didn't get off the boat.
Nassau
Nassau has a great little town square for shopping. I really enjoyed picking up souvenirs here and free wifi at a coffee shop.