Empress of the Seas Review

3.0 / 5.0
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Extremely disappointing -- Empress needs to go back to dry dock!

Review for the Western Caribbean Cruise on Empress of the Seas
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TravlGrl
10+ Cruises • Age 50s

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Additional details

Sail Date: May 2016
Cabin: Ocean View Stateroom
Pool area -- kiddie pool is right across from bar, and right in the middle
Pool bar --  packed at all times. Take 15-25 minutes to get a bartender&#39
Empress view while docked in Key West.

Quick background – This was my and my husband’s 11th Royal Caribbean cruise, and 37th cruise overall. Overall, this cruise was in our top 3-4 poorest cruises ever.

CABIN

We stayed in cabin 8000, a forward-facing oceanview stateroom. The location was fairly quiet in terms of isolation from any sounds from our neighbors, however, any time anyone was outside hanging out at the railing outside of our window, we could easily hear every conversation. We were awakened on two occasions in the middle of the night due to loud revelers, but it didn’t last long. There were other instances when we could hear the music coming from the pool deck, but it was never bothersome.

Cabin Review

Ocean View Stateroom

Cabin I

We stayed in cabin 8000, a forward-facing oceanview stateroom. The location was fairly quiet in terms of isolation from any sounds from our neighbors, however, any time anyone was outside hanging out at the railing outside of our window, we could easily hear every conversation. We were awakened on two occasions in the middle of the night due to loud revelers, but it didn’t last long. There were other instances when we could hear the music coming from the pool deck, but it was never bothersome.

The biggest surprise in this cabin was the tiny shower. Ship cabins are rarely spacious unless booking a suite, but this was easily not just the smallest bathroom we’ve ever had, but it was absolutely the smallest shower situation. We are average-sized people and were challenged with turning around in the small shower.

It’s also important to note that this cabin sleeps four, and the bunk beds pull down from the upper walls right above the two beds pushed together on the floor. Those bunks hang over the pathway (slightly) to enter the lower beds. This translates to a few bumps in the middle of the night if you’re getting in/out of bed and forget that there is closed bunk bed above you. I can’t imagine if those bunk beds were folded down since it felt dangerous when they were folded up!

The toilet – oh, the toilet. Yes, this is an old ship, but one would think that three+ months in dry dock could have led to improved plumbing. Our toilet stopped flushing twice. When we told our cabin steward about it she told us that our group of six cabins have consistently had flushing issues. If this is a known issue, why wasn’t it fixed while in dry dock? Why were we forced to use a public restroom as opposed to our own toilet in our cabin?

And then there’s the AC. While our AC was not perfect, it was mostly cold during the day, and horribly hot during the night. Some on deck seven reported that their AC never worked day or night, on any day of the sailing.

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