This Cruise was supposed to be part of a 19 day treat for my wife to celebrate our 25th Wedding Anniversary.
I booked a mini suite (6118) and once on board disappointment set in as the rooms were old and dated with trim missing and paper coming away on the wall, the bath side panel kept popping out and the balcony was dirty and rusty.
Lido service was dreadful, front desk staff frosty, had taken out drinks package however checked my receipts every time as 2 waiters constantly over charged me. Excursions booked on board were expensive and quite honestly this ship spoilt our holiday as the entertainment was poor compared to other cruise lines we had used. Would we use Holland America again...... NO!!
Old fashioned and worn out.
Took a long time to check in. Chaos in immigration hall.