Everything, I mean everything was included. I spent a total of $20 (for lunch in Salzburg) over the entire week. No tipping ever. Open bar with all premium brands at no extra charge. Fresh food and local dishes. These things can really add up on other cruises! The staff was consistently outstanding. You dock right in the heart of the cities. Excellent walking tours (or bus when necessary) with enough time to explore on your own if you want. The rooms are much smaller than on ocean cruise ships (these boats are narrow), but that is OK because you really don't spend time in your room except to sleep and shower. The other passengers (mostly Americans) were friendly and talkative. The entertainment was adequate. Everything functioned smoothly. The only exception was we specified no feathers in the bedding, and some of the pillows and duvet had down. They immediately changed it when we pointed this out, and gave use two boxes of candy. I highly recommend this cruise.